Whatever your reason for moving business premises, it can always be a stressful time. You need to have everything in place to make sure that your new location is capable of hosting your business needs, but it’s not as simple as just picking everything up from your current location and taking it there.
When looking for new premises, you need to ensure that the new place will offer you everything you’d need to support your business, so it’s important to work out everything you need, from location to the mobile coverage available, to ensure your business won’t suffer as result of your move.
Choosing your premises is the easy part, now you have to transfer your business between the two sites without causing business disruption, something that’s easier said than done! Because we know just how stressful it can be, we’ve put together some tips to help your move go as smoothly as possible, decreasing the possibility of experiencing downtime to your business.
Be Prepared – This is vital to any business move. If you don’t prepare and plan the move thoroughly, it could mean that you experience extensive business downtime, potentially losing out on important business.
Keep your customers posted – As your customers are crucial to your business, you need to make sure that they are informed and know what’s going on. You could just let them know you’re planning to move and when, so that if there are any problems with your move, they’ll understand why! Alternatively, you could send out an email or card in the post, once your move is complete.
Use a non-geographic number – A non-geographic number is completely portable, meaning that they will follow you wherever you go, letting you ensure that your business number is always up and running and you won’t miss any calls.
Review your current telecoms setup – Moving premises is the perfect time to ensure that your business is getting the most out of its telephony setup. Maybe there’s a simpler way for you to handle your calls or there’s management packages that could help you to handle your calls more successfully? Contact your telecoms provider to see what you could do to help your business improve further.
Use call management services – Ensure that, no matter what time of day or what stage your move is at, you always have call management capabilities which is will ensure each and every call is dealt with. Use voicemail to allow callers to leave their details if you’re out of the office, adopt call routing or forwarding to ensure that your calls will always reach someone able to answer them.