Automated Attendant Service

An automated attendant service is the answer to your call handling problems. Free with every number registered with 08 Direct, an automated attendant service is an efficient and professional way to answer inbound calls and direct them to the correct person or department.

Using keypad interaction your customers can choose from a menu of options without having to be passed through a variety of different people to reach the person they wish to speak with.

08 Direct can offer you a free automated attendant service script, professionally recorded and setup within 48 hours. Alternatively, send us a script and we will record the message for you or feel free to record your attendant in-house and forward to our representatives to upload.

You will save money with our free automated attendant service as it negates the need for additional employees and acts as a virtual receptionist. Dropped calls will be reduced and sales increased as customer service and professionalism is of a higher standard.

An automated attendant service will greet your customers in a polite manner no matter what the circumstance or situation. Customers feel valued, provided with an interactive service rather than an unanswered phone line or constant ring. People are more likely to put the phone down when met with a ring or busy tone than if on hold with an automated attendant service.