Hosted Telephony Solutions
No expensive equipment or installation, what’s the catch? There isn’t one, control your calls with a remote server and improve your inbound call management.
Hosted telephony solutions are a quick and efficient way of improving or installing a telecommunications network. Controlled by a remote server hosted telephony solutions use online facilities to control inbound calling needs.
Benefits of Hosted Telephony Solutions:
- Current numbers can be overlaid with a new freephone or non geographic number without the need to replace equipment or suffer extensive installation requirements.
- A range of numbers are available with hosted telephony solutions, including 0800 numbers, 0845 numbers, 0844 numbers, 070 numbers and non geographic numbers, enhancing company image and national presence.
- Calls can be re-routed to a number of destinations, providing anonymity for staff members. This particularly benefits businesses having regional offices, meaning customers can contact the relevant local office or department.
- Numbers can be transferred easily with hosted telephony solutions, allowing companies to move offices and locations without the need for the removal of expensive equipment. The hosted telephony system can be transferred online to give as little disruption to customers as possible.
- Numbers can be ported from one provider to another.
- Hosted telephony solutions provide a future focused system, negating the need for PBX equipment.
Services Available with Telephone Solutions:
Call Whisper – Alerts the receiver to the source of the phone call.
Auto Attendant – Virtual receptionist directing calls to relevant extensions.
Fax to Email Services – Sends fax messages to designated email accounts.
Non Geographical Numbers – Gives a national presence and improved company image.
IVR – Interactive Voice Response detects voice and keypad selections.