Online Management with Code Blue Call Stats
How many responses did our marketing campaign achieve? Did we have enough resources to handle the call volume? If your company needs answers to these questions invest in some Code Blue Call Statistics from 08 Direct.
08 Direct’s online management code blue statistics are an essential tool in monitoring your businesses inbound call structure. Our call statistics provide analysis of inbound call traffic in near real-time, stored indefinitely on our system for any future reference.
Benefits of Online Management Code Blue Statistics
- Monitor inbound traffic
- Store indefinitely
- Improve efficiency
- Reduce costs
- Effective allocation of resources
08 Direct’s sophisticated call stats tool is an easy but powerful addition to your company allowing the creation of highly complex pyramid style architectures.
There are two different options available:
Live Stats – an accurate representation of real-time traffic levels, showing all calls made from midnight to present time.
Reports – multiple reports can be viewed for time periods selected by you. Call stats can be displayed in any desired format and can detail call records from the first period of traffic collation to present.
Your business will benefit from the research provided by informing future business decisions and marketing initiatives.
The analysis of inbound call traffic allows you to monitor the effectiveness of marketing campaigns, saving money on future initiatives and resources. 08 Direct’s online management code blue call stats are easy to access online with call data being downloadable in a CSV format for further analysis, allowing you to determine more accurately the ROI or your marketing campaign.
Code blue call stats can be used in conjunction with all 08 Direct’s non geographical number ranges and call management packages. Combine with additional free services, such as auto attendant, call whisper, call routing, voicemail and fax to email to create an efficient call management solution.
Code Blue Mapping
08 Direct’s code blue interface gives you the ability to map numbers to different locations. Calls can be remapped in real-time if there is a reason the call cannot be taken at the office. Calls can be routed to various numbers depending on staff work schedules or marketing campaigns.
Non geographic numbers can be remapped instantly with 08 Direct.
BUSINESS TIPS
SERVICES
- Auto Attendant Scripts
- Forward Calls
- Free Auto Attendant
- Free Fax Number
- Telephone Call Management Solutions
- Call Recording
- Call Whisper
- CLI – Calling Line Identity
- Disaster Recovery
- Free Fax Number to Email
- Hosted Telephony Solutions
- Hunt Groups – Follow Me
- Memorable Numbers
- Online Management
- Phone Number UK Directory
- Small Business Telephone System
- SMS Text Marketing
- Voicemail UK
NUMBERS
- Business Numbers
- Free Numbers
- Direct Numbers
- Free 0800 Numbers
- Auto Attendant Scripts
- Forward Calls
- Free Auto Attendant
- Free Fax Number
- Call Managment Solutions
- Call Recording
- Call Whisper
- CLI
- Disaster Recovery
- Free fax to email
- Hosted Telephony Solutions
- Hunt Groups
- Memorable numbers
- Online management
- Phone Directory
- Small business Telephone system
- Text Marketing
- Voicemail UK
- Intro message
- Automated attendant service
- Call Reports
- Fax service
- Free phone services
- Time of day routing
LEGISLATION
TECHNOLOGY
DISCUSSION
VIDEOS
