Time of Day Routing

Time of day routing means your calls can be diverted to landline or mobile at specific points in the day depending on where you are going to be.

Time of day routing gives you flexibility, not tying you to an office or static location but letting your customers contact you no matter where your business takes you.

Do you know that mornings are always spent in the office, afternoon’s full of appointments? You could ask somebody to answer your calls and take your messages, but that potential lead would always be better handled by yourself – if the message gets passed on at all.

Time of day routing opens you up to your clients and makes you accessible, dependable and the first point of call over your competition.

Time of day routing is so simple…… all you need to do is decide at what time of day you wish to receive calls to your mobile and when to receive them on your office landline or even your home-based telephone.

Team Basis

Time of day routing is also great for your team as calls can be directed to different people depending on the time of day. If there is a period during the working day where your office receives high call volume, calls can be routed to hunt/ring groups to distribute the calls evenly between staff members. Calls can be routed to experienced members of staff or even your businesses best seller to really make the most out of potential sales leads.