Moving Offices

Sorry Sir, we cannot take your call, we are currently between offices! An office move does not have to affect customer service or loss of revenue, here’s some tips to help reduce the stress!

Moving offices therefore couldn’t be simpler, you keep the same number, you can divert calls while static office lines are out of use and you can keep your non geographic number for life which means no changes are needed to company stationery or literature.

The cost savings are incredible!
Non geographic numbers can be offered with a wide range of call management packages, such as voicemail, auto attendant, fax to email, call forwarding, SMS text messaging and call whisper.

Your company will never have to miss a call again!
Additional free services provided with 08 Direct’s call management solutions, can also benefit remote workers, saving you time, money and staff retention, as they give your company increased flexibility.

Out of office situations may arise whilst moving offices or with staff members working from home or at other locations. The call management services detailed mean your customers are never faced with a busy tone.

Telephone Infrastructure

Updating your telephone infrastructure can provide all the above mentioned services without the expense of new installation equipment. Using a hosted telephone solution could increase company flexibility as they are controlled by a remote server, negating the need for PBX equipment.

Top Tips for Moving Offices

Set up a portable non geographic phone number.
Apply a call management package solution.
Install out of office services such as voicemail.
Provide staff with remote access.
Inform customers early to avoid confusion.
Review you telephone infrastructure.
Plan ahead.

Moving locations or expanding on your already established base can lead to many problems in terms of communication between customer and business provider.

Any downtime your telephone or communication infrastructure may be subject to can lead to big losses. Potential clients may not be able to access your services or current customers may encounter poor customer service and lack of contact with account managers.

By pre-empting any changes in office fluidity, your company could save money and reduce loss of revenue. This does not only apply to moving offices but any kind of event which may cause an office station to be unusable.

How to prevent business downtime with 08 Direct.

The best way to protect your company against future disruption is through a 08 Direct non geographic phone number. Non geographic numbers are not tied to any specific location, so even if your business moves, your number doesn’t have to.

There are several ranges offered by 08 Direct, including free phone, local rate and national rate 08 numbers. Being fully portable non geographic numbers they can be directed to any billed number, meaning staff members can even have the number routed to their mobile if necessary.