The appeal of using a memorable number apposed to a regular local number, has resulted in the vast majority of UK businesses moving to a 08 prefix number range.
However, decision makers in the UK often say the lack of transparency within the telecommunications market makes it difficult for them to make a calculated decision when choosing a supplier.
Here’s an article outlining the cost to businesses in using a 0844 number, and the criteria they should consider before choosing their non geographical number supplier.
The facts
* 0844 call cost is only 5p per minute at anytime within the UK.
* 0844 numbers are called ‘low-call’ as the caller pays no connection charge on each phone call they make.
* The 0844 number range will most likely super-seed the well known 0845 range, as the most popular non geographical number for businesses.
Non-geographical number checklist
Before purchasing an 0844 number from one of the many non-geographical number suppliers in the UK, you should consider the following points.
* Is there a connection charge?
* Is there a monthly fee or annual subscription charge?
* Is the price of purchasing the number over-inflated (some suppliers charge up to £1000 per number!)
* Is the price competitive for all the additional services your business requires?
When purchasing a 0844 number, try to find a company who supplies non-geographical numbers without a monthly fee or annual subscription. Chances are once you start using your number, you will be using it for a number of years to come.
0844 call cost for business
Monthly Fee of £15 over 5 years with a £50 connection charge
= £950
Charges soon add up. This calculation doesn’t take into consideration the cost of additional services your business may require e.g. IVR services, Call recording, Call whisper, Auto-attendant, Call routing etc…
There are some non-geographical 0844 number suppliers in the UK which you can register an 0844 number for your business with no annual fee or monthly fee. These companies also include many of the additional services free of charge, which your business may require.
I would suggest that potential users of 0844 numbers check on the status of their callers before accepting the advice given.
The cost of calling 0844 numbers is very widely misrepresented and misunderstood. Some may be happy to take advantage of this confusion.
If paying VAT (at 17.5%) callers will pay 5p per minute from a landline, however if calling from a residential line they will pay a 8p connection charge (including VAT at 15%). Businesses who recover VAT will pay only 4.2ppm.
If use of mobile phones and payphones is not prohibited in the UK, some UK callers will pay considerably more.
Those who understand how one number range may “seed” or indeed “super-seed” another will not need to question the reliability of the author.
the 0844 need cut down to 2p a mins and more service well
Virgin media charges 8.8p for connection charge when you use a third party provider like Planet number,Cheapcalls etc. It also charges 4p/min for calls to M’sia despite the 1.5p/min stated by Cheapcalls.Virgin media said this does not apply to their customers even if they use a third party provider.
In other words,you might find the cheapest international rates using the special service number 0844 but none of the rates will apply if you are a virgin media customer!
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