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Ofcom announces plans to overhaul 0800 and 0844 call charging

April 16, 2013 8:13 am | Leave your thoughts

 

Telecoms regulator Ofcom has confirmed that they plan to change the way some non-geographic numbers are charged, making it clearer for consumers to understand call charging rates.

As it stands, the current charging system can be unclear for consumers to know how much it would cost to call various non-geo number ranges, so these changes aim to ‘tackle consumer confusion’.

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03 Number gets DJ Chris Moyles ranting

March 14, 2011 4:17 pm | Leave your thoughts

Chris Moyles - ranted about Radio 1's 03 number

Chris Moyles - ranted about Radio 1's 03 number

Driving into work this morning, the sun was shining, the birds were singing and, as usual, I had the Chris Moyles Show on the radio. Now, Moyles likes to talk but one particular link caught my attention when he had to read out Radio 1’s telephone number so that listeners could call the show.

Now it isn’t unusual for him to have a bit of a rant, but in this case Moyles vented an opinion that he thinks Radio 1’s phone number is, frankly, rubbish. And he’s got a point because most radio stations use a phone number that has something to do with either their broadcasting frequency or the name of the station. But Radio 1’s number is 03700 100 100.

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Guilt free communications?

February 9, 2011 10:30 am | Leave your thoughts

Confession iphone app

Confession iphone app

We’re all increasingly time-poor and technology helps us to get things done more quickly so we can cram more into our daily lives.

And the launch of a new iPhone app, which has the blessing of the Catholic Church, highlights just how much technology has permeated every aspect of our lives. But this app takes things to a new level as it actually helps Catholics to engage in their faith by guiding them through confession!

Don’t worry we’re not about to pass judgment on the app or get into a religious debate, but it did start us thinking about guilt free communications.

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Freephone Numbers

August 11, 2010 9:22 am | Leave your thoughts

Freephone NumbersFreephone Numbers – The benefits of freephone numbers for businesses and customers.

Freephone numbers are non geographical in nature, allowing your customers free connection when calling from any given location. Freephone numbers are ideal if you are marketing directly to customers and potential clients.

They are a quick and easy way of establishing a company image and gaining national presence. Freephone numbers are more commonly associated with large corporate businesses; a consumer is more likely to use the service of an established company, instantly making your business more competitive.

Freephone numbers fall under the ranges of 0800 numbers and 0808 numbers, both ranges free when calling from landlines in the UK.  This gives a customer service focused image, encouraging customers to call you and showing that you care about their opinion. UK consumers are very familiar with 08 numbers, and their benefits, which gives your business a head start.

Being non geographical numbers, freephone numbers can stay with your company for life, so if you move offices or change location you can take your number with you. This brings about savings and improved communication, customers will never be met with a disconnected tone, stationery will never have to be altered and clients need never know you moved.

Freephone numbers can be hosted externally which is increasingly necessary in terms of disaster recovery. With hosted telephony solutions your freephone number will sit on top of your existing billed line. If your telephone line fails your freephone number can be re-routed to a mobile handset or alternative location, meaning your business will not suffer from down-time.

Using the same theory, an employee who needs to be away from their desk but still able to receive calls can have the freephone number directed to their mobile, allowing them to work remotely.

If your business could benefit from a freephone number then give 08 Direct a call. Being a leading supplier of non geographical numbers we can supply all your telephony needs, including auto attendant, voicemail, call whisper, call routing and fax to email all for free!