Archive for the ‘Tips for business’ Category

The end of the line for the fax machine

Thursday, April 26th, 2012
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End of the line for the Fax MachineThere was a time when a fax machine was an essential piece of office equipment.

Times, though, have changed and how businesses communicate with each other has changed dramatically as a result of advances in technology and an increase in the demand for a more reliable, convenient and practical ways to share information.

The fax machine is now is an archaic piece of tech, illustrated recently in the sporting world when a fax machine produced a smudge on leading golfer Luke Donald’s scorecard during the opening round of the Masters that almost led to him being disqualified before the error was spotted.

This high-profile blunder fortunately was resolved, but it’s hard to see how the traditional fax machine is not about to be phased out of the coming years. Before we look at why the fax machine may soon be a thing of the past, here’s a quick history lesson…

The history of the fax machine

1843. Alexander Bain, a Scottish inventor, successfully filed for a patent for what essentially was the first fax machine.

1860. The Pantelegraph, the brainchild of Italian physicist Giovanni Caselli, is used to send the first fax, or Pantelegram, from Paris to Amiens in northern France, which is a distance of roughly 75 miles away.

1902. German Arthur Korn launched the photoelectric system, the first practical fax machine.

1907. Edouard Belin invented the Belinograph, which allowed photos and news to be sent and later images by radio waves .

1924. A picture of US President Calvin Coolidge is transmitted from New York to London via a wireless photoradiogram invented by Richard Ranger. The first colour fax was also sent in the same year by theAmerican Telephone & Telegraph Company (AT&T).

1955. The first radio fax tranmission takes place across America.

1962. The first photograph is sent via satellite fax from America to Puerto Rico.

1966. The Magnafax Telecopier is released in what marks a shift towards more affordable and readily available fax machines.

1970s. Japanese manufacturers increase interest in the fax machine around the world by bringing out cheaper, faster and smaller models.

What does the future, then, have in store for the fax machine? Well, it doesn’t look good, especially when our Fax-To-Email service removes the need for businesses to waste resources on having a traditional fax machine in the first place.

No longer does a company have to buy a fax machine, fork out for line rental, set aside valuable office space to store it, pay for replacement paper and toner and spend time scanning important documents.

A fax-to-email number means you’ll receive a fax in email format, meaning you can access the information quickly and easily from any web-enabled device. It’s a safe, secure and environmentally-friendly way of keeping in touch with the people that matter to your business.

So, go on, it’s time to bid farewell to your fax machine and move with the times!

Photo courtesy of FeatheredTar on Flickr.

Preparing your business for the Olympics

Tuesday, April 24th, 2012
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Make sure your business is prepared for the OlympicsWith just over 90 days to go before the start of the London 2012 Olympics, the countdown to the biggest sporting event in the world is well under way.

Indeed, it’s hard to miss all the hype surrounding the sporting extravaganza, which is expected to provide a boost to the UK economy when it takes place in July and August.

While the Olympics will undoubtedly deliver a welcome shot in the arm for many businesses located in London or in close proximity to venues in other host cities, it will also cause plenty of disruption to companies of all sizes and all industries if they fail to plan properly.

And it’s not just London-based firms that need to be mindful of the potential knock-on impact caused by the hundreds of thousands of sports fans attending events or heading to the English capital to be part of the action.

So, here are a few things to consider to help get your business ready for the Olympics (July 27-August 12) and Paralympics (August 29-September 9):

1. Devise an in-depth strategy outlining the possible disruption across all departments and communicate this to staff asking for as much feedback as possible.

2. Be mindful of stock levels before the Olympic Games start as the line of supply may be disrupted by the increase of traffic in and around London so assess whether it’s appropriate to make alternative plans.

3. Keep staff informed of potential travel disruption that could impact on the journey to and from work. The Olympic organisers have issued some travel advice for London-based businesses here that may be handy, although events are also scheduled to take place in cities like Cardiff, Manchester and Newcastle. A list of all the venues can be found here. Use the Olympic website to find out what’s on, where and when – and act accordingly.

4. Adopt more flexible working hours to offset the risk of potential travel disruption to staff. This could also be extended to working from home or relocating temporary depending on the location of your business to the Olympic Park.

5. Change opening hours to accommodate the influx of extra visitors.

6. Reschedule any business meetings that may be impacted by the Games.

7. Ensure staffing levels are at the appropriate level during the Games as some of your workforce may have requested time off to attend events.

8. Introduce a TV into the workplace to allow staff to watch events during breaks.

Photo courtesy of Dave Highbury on Flickr.

Three essential tips for all new businesses

Friday, April 20th, 2012
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Essential business tipsStarting a new business in the current economic climate is extremely difficult, so any steps that can be taken to ease the pressure straight away and potentially save money will free up vital funds and no doubt be welcomed.

Here are our three essential tips for every new business:

Focus on building up a social media audience

Embrace the social media revolution right from the off because sites like Twitter and Facebook enable you to reach potential customers relatively easily. It’s effectively free marketing and if you have the right approach to social media and how it works then it can raise brand awareness quickly and naturally. Get it wrong, though, and the reputation of your business can quickly suffer so check out sites such as Mashable regularly as they offer plenty of useful advice and ‘how-to’ articles on how to capitalise on potential social media opportunities.

Teach common sense around the

It’s vital for your workforce to be actively involved in helping your company keep outgoings to a minimum and that means ensuring everyone turns off equipment when not in use, turn off all lights when exiting a room and turn central heating/air conditioning units down or off altogether. Energy bills can quickly spiral out of control if staff members are wasteful and can easily be controlled. Purchase energy-saving accessories and equipment as they provide better value for money.

Source a cheaper phone service

Communication is the very lifeblood of every business. It’s how you interact with existing and potential new customers and you need to ensure that it’s not costing you – or your customers – a fortune to keep in touch with each other. Here at 08Direct we have various business solutions that are not only affordable, but can also potentially help to generate leads as having an 0800 number can increase enquires by up to 175%. We also have the UK’s best rates when it comes to 0800 numbers, offer 0844 numbers free of charge and have plenty of competitive deals to suits the exact needs of every business.

Photo courtesy of Images_of_Money on Flickr

An 03 number will bring an end to expensive mobile rates for calling 0800 numbers

Thursday, April 12th, 2012
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The big news in the UK telecoms industry this week is that Ofcom are working towards making mobiles calls to 0800 numbers free to call.

Currently all 0800 numbers are free to call from landlines, but callers are hit with significant rates if they try to call 0800 numbers from their mobile. The per minute cost depends on the mobie network, but charges can be as much as 21p meanng many mobile phone users are left feeling highly frustrated.

Although the latest news from Ofcom is welcome, it isn’t something that is going to be implemented immediately. According to the Daily Mail no final decision will be made until early next year. Before any new rules can be implemented there will need to be a process of formal consultation.

However, at 08Direct we already offer an answer to frustrated mobile callers. The price of calling an 03 number is inclusive within both landline and mobile bundles. So anyone who calls an 03 number using a contract mobile phone, will not see any additional charges providing they stay within their agreed tariff.

Away from bundles, the cost from landlines is the same as a local call to an 01 or 02 number. For these reasons, some of the biggest charities in the UK are already working with 03 numbers as either helplines or as a way of attracting donations. The recent Sport Releif appeal, and Children in Need have both used 03 numbers as a wat of fund raising.

Like all our number packages, if you choose an 03 number from 08Direct you will benefit from our additional services with our FREE Call Management Package worth £199.

Introduce a free Fax-to-Email service to your business

Monday, April 2nd, 2012
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Free Fax to Email from 08DirectIntroducing a Free Fax-to-Email service to your company can increase efficiency and cut costs, by removing the need for an old fax machine cluttering your office space.

With 08Direct you can start receiving faxes straight into your email inbox, which you can simply download and read either at you desk, or on the move with your smart phone. By deciding to receive your faxes via email is more efficient and eco friendly. Plus, on days when you are not able to be in the office, no communications via fax will be lost.

The system works by taking your incoming fax message, converting it to a PDF document and delivering it straight to your email inbox.

You can benefit from a Fax to Email service as part of our FREE Call Management Package, once you have registered a free 0844 number at 08Direct.co.uk. There are no contracts or setup fees, and our free Call Management Package is worth £200.

Also included within the Management Package is a welcome message, Call Whisper, Voicemail, Auto Attendant and Call Statistics. For full details please see our full range of call services.

How a non geographic phone new number can increase your revenue?

Thursday, March 29th, 2012
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At 08Direct we specialise in providing a wide range of businesses with complete inbound call solutions. By choosing to work with us you don’t need to worry about credit checks or setup fees, and all new customers will receive our FREE Call Management Package worth £199.

We offer a full range of 08 numbers, including 0844, 0800 and 0845. Whether you want to divert these numbers to a landline or a mobile, we have the systems in place to ensure all your needs are met.

What number is best for your company?

Choose a free 0844 number and give your business a professional look

By introducing an 0844 number you will instantly give your company a national presence. Your customers benefit from the fact they are charged a fixed rate of 5p per minute, regardless of where they are calling from (providing they are calling from a UK landline).

An 0844 number is ideal for small and new businesses as it gives you a big company image as you can advertise a national number, for a your local business.

Your free 0844 number can be connected instantly, and as we don’t do minimum contracts you free to decide how you want your account to progress.

By introducing an 0844 number you can introduce a new revenue stream

In addition to all the advantages above, by connecting an 0844 number with 08Direct you can start earning extra number from your inbound calls.

Once you have started to receive lots of calls every month, you can earn a rebate from us. This works by us splitting the 5p for every minute between the suscriber and provider, meaning your company earns money from your customers calling you.

Get a free phone 0800 number and help increase sales

By providing your customers with a free to call 0800 number you make your company far more accessible. Research has shown that you can increase business enquiries by up to 175% by providing a free contact service.

At 08Direct we have just changed our 0800 number packages, to make our rates the best in the UK. You can get connected for just £4.99 a month, for this you can receive up to 550 inclusive inbound minutes.

Just like 0844, to connect your 0800 number we don’t require any credit checks, minimum contract, and don’t need to pay any setup fees.

Plus, all new customers will benefit from our FREE Call Management Package which includes a Call Whisper, Fax-to-Email, Welcome Message and Voicemail.

For more details on our packages, and to content your number please Visit Our Numbers Page.

A guide to the perfect telephone etiquette for business

Tuesday, March 27th, 2012
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Professional Telephone MannerMaking sure you and your staff present a professional image on the telephone is hugely important. Once you have set up your new free 0844 business number from 08Direct.co.uk, your telephone manner could be the deciding factor on whether a potential customer chooses your company, or gets you that all improtant best price from a supplier.

The steps to take for the perfect telephone etiquette

Remember that the person on the other end of the phone can only hear your voice. This is the lasting impression they will take away from their communication with you. You need to ensure that you get you message across clearly and professionally. Be aware if you have a tendancy to shout, or speak fast, both of these will result in the caller becoming annoyed or confused.

Ensure that you always address the caller by his or her title. Refering to a person as ‘Mr’ or Mrs’ adds to the overall proffesional appearence. This is essential when communicating with an unfamiliar person.

It is very important to make sure that you listen to the caller. If your customer has a problem, take the time to fully understand what they are saying. A good tactic to use to make the caller feel respected is to repeat what they have said you, this always acts a great methond of ensuring you have understand the query.

In a busy office environment it is very easy to get distracted by colleagues. If you do get interrupted while you are talking with a customer, remind them you are talking to a customer and you will speak to them when you are finished.

To perfect your professional telephone manner be aware of your language and your surroundings. Always remember to not use slang words, unless you are familar with the caller. Finally always be aware of your surroundings, if you are in a noisy environment the chances are the caller can hear everything you can. It may be appropriate to end the call and request that you phone back and the earliest opportunity.

How your business will benefit from working with 08Direct

Saturday, March 24th, 2012
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At 08DirectGet your free number from 08 Direct we are experts in providing complete inbound telephony solutions. We don’t do contracts, there are no setup fees and you can be connected within minutes of confirming your number.

We deal with a wide range of business sectors, regardless of their size, but we specialise in giving small businesses that extra professional edge by giving them a nationally recognisable phone number, and giving them the chance to earn extra revenue from recieving calls.

If you select one of our free 0844 numbers,  not only will your receive all our free extra features, but you can start earning a rebate on your calls depending on the amount of inbound call minutes you are receiving from customers.

A better option for your company could be a free phone 0800 number. An 0800 is completely free for your customers to call, and has proven to increase sales by up to 175%. Plus, as 08 Direct now provides the best rates in the UK for 0800 numbers you’re in the best hands! Our packages start from just £4.99 a month, this also includes no setup fees, no contracts and can be connected within hours.

Along with your new non geographical number, only with 08Direct can you benefit from our FREE Call Management Package worth £200. This features all the added extras you need to form a complete telephony solution.Included is Voicemail, Call Whisper, Fax to Email, Welcome Message and Auto Attendant.

In addition you will benefit from an experienced personal account manager who is always on hand to answer any questions. They will monitor your account to make sure you are getting the most out of your call package with us.

Forget the budget 2012, small businesses can earn free revenue with an 0844 number

Friday, March 23rd, 2012
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Are you a small business owner who is feeling underwhelmed by George Osborne’s Budget?
The budget 2012 to hit small businesses

The announced reduction is corporation tax is welcome, but this does not affect businesses who’s profits don’t exceed £300,000 per year. Although businesses who fall in this bracket currently pay a reduced rate of 20%, this is a significant hit on profits and some help would have been welcome.

By far the biggest hit on small businesses was the news that Mr Osborne has announced that from next month, business rates will rise by 5.6%. This is the tax that companies have to pay against their property.

From August 2012, there will also be yet another rise in fuel duty. The additional three pence rise adds to the already sky high petrol and diesel prices. This increase is guaranteed to hit small businesses hard as well as adding to the financial pressure on working families.

However, with 08Direct your small business can generate revenue for free by setting yourself up with a free 0844 number. With an 0844 number you can earn a rebate if you generate enough inbound minutes from your customers.

With 08Direct there are no setup fees, no contracts, no credit checks and you can be setup instantly. Plus, your small business will benefit from our Free Call Management Package worth £200.

08 Direct – The UK’s cheapest provider of 0800 numbers

Wednesday, March 21st, 2012
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This week we have altered our 0800 number packages, which now make our rates the best in the UK. Check out our 0800 Number Packages for for all the details.

Get the best rates on 0800 Numbers at 08 Direct

Why Choose an 0800 number?

Having an 0800 number opens your business up to potential new customers as you are far more accessible as you have a direct means of contact, at no cost to your customers. All calls are free for them, providing they are calling from a UK landline.

The customer does not get charged for the calls as the company receiving the call takes on all the call costs. This may sound expensive, but through increased sales it quickly becomes well worth the investment. Research has shown that providing a free phone number to your customers can increase sales by a massive 175%!

How much does an 0800 number cost?

At 08 Direct you can setup your 0800 number today, from as little as £4.99 a month. There are no setup costs, no contracts and our bronze numbers are free to register.

For your £4.99 monthly cost you can receive up to 550 inbound minutes, and benefit from our Free Call Management Package. No one else in the UK is currently providing these rates at our prices.

If you wish to upgrade your package you can now receive 1,250 inbound minutes for just £9.99 a month. For full details or to add additional services, please contact one of our team.

Once you have ordered your freephone 0800 number from 08Direct you can receiving calls the same day. Order your Freephone 0800 Number Package today.