08Direct
To be the best account manager you must be able to balance great customer service with ensuring you meet your business goals. With the help of the 08Direct team we have put together our top 5 traits all account managers should have. 1. Know the company and be a product expert A good account manager…
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With help from our team of engineers we’ve put together four very common mistakes they experience which are so easily avoided. During busy periods our engineers can take a couple of hours to look into reported faults, during which time your business could have lost vital business. Diverted Non-Geo Number To Itself Businesses that use…
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From 1st July 2015 Ofcom are changing the way calls to 08 numbers are charged. This move has been made to clear up public confusion on exactly how much many non-geographic numbers cost to call. All companies who use an 08 number should now have been informed of the changes, and the correct way to…
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Virtually ever since Skype was launched in 2003 telecoms operators across Europe have argued that the company should be governed by the same laws they have to work under. The argument has been re-ignited recently after the Microsoft-owned Skype was summoned to court after refusing to pass on customer information to aid a criminal investigation. This…
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The telecoms industry is currently awash with news that from July 1st 2015 Ofcom will enforce new changes to the way calls to all 084 numbers (such as 0844, 0843 and 0845) are charged. The changes have been made following research which found people are often put off from calling these numbers due to confusion caused…
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We know that in the build up to the election 5,000 small business owners signed a letter backing the re-election of David Cameron and the Conservatives. Although some argued this was staged, it was a sign that UK business owners were edging towards supporting a new Tory government. But which parts of their manifesto lead…
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Ofcom have announced important changes to the way callers are charged for calling all 084 numbers (such as 0844 and 0843) and 087 numbers (such as 0871 and 0870). The changes are being actioned following consumer research which has found that the public are often left confused by the call chargers to these numbers. The…
read moreAccording to the U.N, out of the 7 billion people in the world, a staggering 6 billion have access to a mobile phone. Since Alexander Bell’s invention of the telephone in 1876, it is thus likely to be agreed that this invention laid the foundations for the communication era that we are now heavily committed…
read moreAccording to the Entrepreneur’s Alliance, over half a million people started their own business in 2013, and over 70% of businesses are starting from home, thus aiding their local economy. With a strong start from 2013, 2014 is set to increase employment further; however, despite small businesses contributing to their local economies, SMEs have begun…
read moreThe sun is shining, and here at 08 Direct we’re joyfully waving goodbye to the gloom of grey skies and welcoming the army of daffodils leading us into Spring. With car boot sales thriving, a de-clutter at this time of year must pay off, so why not apply the same concept to your business and…
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