Posts Tagged ‘call management’

The Office Phone isn’t dead – it is more powerful than ever!

Friday, October 7th, 2011

Business people rely on the phone as these city traders showAs a business owner, I bet you get several calls a week from companies promising to upgrade your office technology with revolutionary new systems that will transform the way you work.

But when you take the plunge and install this technology, you find that these claims were overhyped, or certainly premature, as the technology fails to work as well as you were expecting, or deliver the benefits that justified the investment.

Phone systems are a classic example of this. With the advent of the Internet and mobile communications, many people have forecast the demise of the office phone as it becomes superseded by newer, more advanced technology. (more…)

SME marketing tips – how to find out which activity works for you

Thursday, October 6th, 2011

David CameronIn his Party Conference speech yesterday The Prime Minister said that you can’t get out of debt by spending more money.

Of course, I’m paraphrasing, because a) party conference speeches are long and boring and b) in business, you are already well aware of this and that’s why in times of recession businesses seek to reduce costs wherever possible.

In many cases, the marketing budget is often the first casualty, but this has a negative influence on sales and profitability. So although there is some sense in what David Cameron said, we believe you have to cut the right costs and spend your remaining money in the most effective ways. (more…)

5000 mile phone call rescues couple in Brazil

Wednesday, September 21st, 2011
Satellite phone image

Photo courtesy of Science Photo Library

However advanced technology gets, a phone call is often the most effective way to communicate. This is perfectly illustrated by the couple from London who became trapped in a remote ravine in the Amazon jungle. (more…)

Case Study: Bloom in Business increases sales through 0844 number

Tuesday, April 19th, 2011

The challenge

www.BloominBusiness.co.uk

www.BloomInBusiness.co.uk

Bloom in Business was founded by three Yorkshire Business Women who identified a gap in the market for a fun, creative, relaxed environment where businesses could meet, learn and bloom.

Disillusioned with the typically unproductive, run of the mill business events, their mission is to create a UK-wide series of regional business events that provide businesses with an effective and enjoyable networking and promotional forum. In addition to these events, they also publish Bloom In Business Magazine, a regional publication showcasing local businesses to the local business community. (more…)

Telecom Service Providers

Thursday, August 12th, 2010

Telecoms ProviderWith an Array of Competitive Telecom Service Providers, Which One Should You Choose?

Telecom service providers can differ immensely, so which one do you choose? We have compiled a checklist to help you get started.

Price

No matter what people say, price is always the most important factor when choosing any kind of service. Make sure you can get the most competitive price with the most appealing rebates and services in the industry.

Per Second Billing

Make sure your telecom service providers bills per second instead of rounding up your call cost minutes. This can make massive savings on the cost of your billed calls.

Call Management Packages

Pick a provider that values your custom by including management solutions and an intelligent working infrastructure. Integrated call services can transform the professionalism and organisation of your business.

Numbers Provided Directly by Ofcom

Make sure your telecom service providers receive all their numbers directly through Ofcom.

Range of Numbers

Choose telecom service providers with a range of numbers to allow you to select the most relevant for your business.

Account Managers

Designated account managers will be able to help you with specific business needs. Work with a company that works with you.

Testimonials

If telecom service providers receive good feedback they will always make this easily accessible, therefore if a company lacks testimonials go for the one that has proof their customers are happy.

Range of Services

Choose telecom service providers with an array of services that work together to create a call package that benefits your business.

For any of the above benefits choose from 08 Direct’s range of non geographical, 08  and 03 number ranges.