Tag Archive: fax to email
March 11, 2013 9:00 am |
Imagine you’re out of the office, but you need to view a document you’ve left on your desk. Or you’re closing a deal and you need the customer to sign the contract straight away but they’re hundreds of miles away. How do you solve these problems?
Fax machines seem to have been forgotten about, yet they’re part of almost every workplace in the country and they remain extremely useful. Fax-to-fax is the perfect way to send documents between different locations, so imagine the extra benefits that could come with being able to receive faxes straight to your email inbox.
Receiving faxes to your inbox will solve many common work dilemmas and ensure business efficiency, as it doesn’t matter where you are, you can receive faxes right to your mobile handset or tablet.
Just like your email inbox, your fax manager service will store up to 6 months of fax messages, so that you can have an easily accessible electronic record of each and every fax you receive. It will also allow you and up to 5 other members of your workforce to receive the same fax at the same time, expanding the possibilities for an efficient and dedicated workforce.
We’ve just launched added a new Fax Manager package to our range and it’s available to our customers right now with a launch offer of 2 months free! Contact your account manager today to find out more.
November 19, 2012 4:08 pm |
08Direct is delighted to announce the launch of ‘Fax Manager’, the brand new upgrade to the Call Command online portal. Thousands of customers already use Call Command to instantly edit their call plans and ensure they maximise all customer enquiries. As part of a series of recent upgrades, Fax Manager is now open for business!
The new service is available fro
m just £4.99 per month, which includes access to Call Command and the following fantastic benefits:
Store Faxes Online for up to 6 Months
Remove the needs to store sensitive paper in the office, through Fax Manager you can store your fax messages electronically. All your documents are safe and secure, and be downloaded and stored on your own systems when required.
No Limit on Incoming Fax Messages
There is no limit on the amount of fax-to-email messages you can receive.
Add up to 6 FREE Fax-To-Email Numbers
Once connected to a fax-to-email package you will be able to add up to 6 additional 0844 numbers completely free. This will enable you to completely separate different departments meaning staff are not wasting time dealing with faxes meant for a different area of the business.
Receive Faxes into Multiple Destinations
All your messages can be sent to multiple email addresses, ensuring that even if you or an employee is unavailable, the message is still received by someone else.
Detailed Online Reporting
Each fax you receive will be tracked and recorded in your online statistics. This will provide you with proof of receipt, as well as details on when the message was received.
By accessing Fax Manager you can completely change the way your business handles fax messages, as well as cutting costs. You no longer have need for an archaic fax machine in the office, which cuts out expenditure on paper and toner – which is also more friendly to the environment.
For more information please visit our Fax-to-Email page or call our team on 0844 504 4000.
November 5, 2012 1:40 pm |
Over the next few weeks we will bring you some great case studies from our clients. Here you can learn how our products and services have helped a wide range of different businesses. First up, is A4Labels who have been a customer of ours for just over a year.
The Challenge
A4 Labels launched back in 2005 and as a company enjoyed continued growth. As the business grew the company owner, Colin was finding it hard to balance his time across all aspects of the business, which included more and more business enquiries over the phone.
In addition, Colin felt using a local landline number was having an impact on business as he wanted to attract new business from across the UK.
The Solution
After contacting 08Direct, our advisors suggested that an 0844 number would be perfect for the business. This was perfect as there were no initial costs to connect the number, and it instantly gave A4 Labels a more professional image and a national presence.
A memorable 0844 number was selected, and a personalised script was created and recorded to take full advantage of our call management services. This included a welcome message, voicemail, call whisper and IVR.
In addition, a second 0844 number was connected and setup as a free fax-to-email service. It was only one digit different than the mainline number and looks highly professional advertised together on the website.
The Results
A4 Labels has now developed into one of the UK’s leading suppliers of Printer Labels. Their customer base includes large companies, schools and home businesses.
Colin Hawker, Owner of A4 Labels commented: “I have been delighted with the performance of our two 0844 numbers. 08Direct’s advisors are always on hand to answer any questions and ensure we are getting the most of all the services on offer. Their network has never let us down and I looking forward to a continued relationship in the future.”
March 29, 2012 9:48 am |
At 08Direct we specialise in providing a wide range of businesses with complete inbound call solutions. By choosing to work with us you don’t need to worry about credit checks or setup fees, and all new customers will receive our FREE Call Management Package worth £199.
We offer a full range of 08 numbers, including 0844, 0800 and 0845. Whether you want to divert these numbers to a landline or a mobile, we have the systems in place to ensure all your needs are met.
What number is best for your company?
Choose a free 0844 number and give your business a professional look
By introducing an 0844 number you will instantly give your company a national presence. Your customers benefit from the fact they are charged a fixed rate of 5p per minute, regardless of where they are calling from (providing they are calling from a UK landline).
An 0844 number is ideal for small and new businesses as it gives you a big company image as you can advertise a national number, for a your local business.
Your free 0844 number can be connected instantly, and as we don’t do minimum contracts you free to decide how you want your account to progress.
By introducing an 0844 number you can introduce a new revenue stream
In addition to all the advantages above, by connecting an 0844 number with 08Direct you can start earning extra number from your inbound calls.
Once you have started to receive lots of calls every month, you can earn a rebate from us. This works by us splitting the 5p for every minute between the suscriber and provider, meaning your company earns money from your customers calling you.
Get a free phone 0800 number and help increase sales
By providing your customers with a free to call 0800 number you make your company far more accessible. Research has shown that you can increase business enquiries by up to 175% by providing a free contact service.
At 08Direct we have just changed our 0800 number packages, to make our rates the best in the UK. You can get connected for just £4.99 a month, for this you can receive up to 550 inclusive inbound minutes.
Just like 0844, to connect your 0800 number we don’t require any credit checks, minimum contract, and don’t need to pay any setup fees.
Plus, all new customers will benefit from our FREE Call Management Package which includes a Call Whisper, Fax-to-Email, Welcome Message and Voicemail.
For more details on our packages, and to content your number please Visit Our Numbers Page.
December 5, 2011 10:52 am |
On Friday, Google announced a new development which is of massive importance to anyone that uses Adwords to promote their business and includes a phone number in their advert. In the coming weeks, Google is introducing ‘click to call’ functionality, so that phone numbers displayed in AdWords ad text will be automatically converted into a Click-to-call number.
This means your 08 number becomes even more powerful because as well as being incredibly memorable, it will be easily accessible at the touch of a smartphone’s screen. Which means that potential customers can be talking to you within seconds of seeing your advert.
Currently when advertisers enter a phone number directly into their ad text instead of using Call Extensions, the phone number is not clickable and will not generate a call. This can be a frustrating experience for mobile users who attempt to initiate a call to this phone number.
The new Click-to-call enhancement ensures that all phone numbers shown in AdWords ads are clickable and allows users to easily place calls from their mobile device. If your ad text includes a phone number, you will begin to receive clicks and calls on this number once the enhancement is enabled in your account.
Don’t think that this is free though. Just as you pay for clicks from the advert through to your webpages, clicks on the phone number will be chargeable too.
Measuring results
Google is claiming the measurability as a major benefit for this service, but as an 08 number user, you’ll already be used to seeing your call stats whenever you want them, via 08Direct’s customer portal.
Nonetheless, Google is offering some useful information. You’ll be able to review how many calls you receive on the clickable phone number listed in your ad text for each campaign, ad group, keyword, which will help you to monitor the effectiveness of each advert and campaign.
We’ll be monitoring this development with interest. Let us know how you get on with it and if you need extra 08 or 03 numbers for your adverts, do remember to give us a call on 0844 504 4000.
December 2, 2011 5:21 pm |
Free entry to the Natural History Museum has boosted visitor numbers by 190%
Are you looking to attract more customers? Then you need to follow the example set by some of the UK’s museums and give your customers something for free.
Continue Reading this Post →
December 1, 2011 10:56 am |
We’ve finally reached December so we can safely use the C-word again…yes, ‘Christmas’ is nearly here.
Although the festive period is a time for celebration and family gatherings, for small to medium sized businesses Christmas presents lots of tricky challenges. From the office party, which throws up all sorts of alcohol-fuelled disputes, to making sure you have enough staff on duty to serve your customers over the festive period.
Customers expect businesses to have fewer staff working over the holiday period, but will still get frustrated if they call your business and all they hear is a ring tone of a phone that is never answered. Technology can help.
Continue Reading this Post →
November 30, 2011 1:37 pm |
So, we’re halfway through the day which has seen more than one million public sector workers in England go on strike over pension changes.
Whether the strikes are right or wrong is not our place to argue, but the impact on business is undeniable.
With the majority of schools closed due to the teachers’ strike, working parents have faced huge challenges to find childcare in order to be able to go to work. Those who can’t find cover have had to take the day off, leaving some businesses short staffed.
One positive impact of the disruption (for me, anyway!) was that the rush hour traffic was lighter than usual this morning. But anyone using public transport to get to work has faced a whole different set of problems, with the strikes meaning the some services are cancelled altogether. Others are running on limited service.
The strikes highlight the need for disaster planning to ensure continuous service for your customers, even if your staff can’t get into the office to answer the phones.
Continue Reading this Post →
November 7, 2011 5:25 pm |
Gary Barlow - now Scarborough pantomime's biggest promotor
When Gary Barlow said to one of the X-Factor contestants that his act was like ‘a bad pantomime in Scarborough’ the audience lapped it up in the usual way. Criticism like that is, after all, just part of the X-Factor experience.
But for some Scarborians, the comment meant far more than the throwaway line it was intended to be. According to the local paper the comment has sparked outrage and fury.
However, I was impressed when I heard an interview with the head of one of Scarborough’s pantomimes on BBC Radio 5 Live’s Breakfast show today. Because rather than complaining about Barlow’s comments, he was thanking him for bringing attention to the town and already had promotional posters being printed with the slogan ‘As criticised by Gary Barlow!’.
I loved that – not only was the getting national news coverage for his production but he was going to milk the opportunity even further by playing on Barlow’s comment with his posters around the town.
That is pure opportunism and should be applauded. If those kind of opportunities come your way in business, you have to take them.
The only thing he didn’t do was get in a plug for his website or give out an 0800 number to enable people to buy tickets. Maybe there will be a next time to rectify this, but I doubt that Gary Barlow will give them a second chance…
November 4, 2011 11:25 am |
With the BBC celebrating 75 years of broadcasting this week, it brought into focus the massive change in TV that we have seen in recent years. From a few programmes a day, we now have zillions of channels to choose from which are broadcasting 24×7 (but some would argue there’s still nothing to watch!).
And the same is true with communications technology. We all know about the proliferation of communications channels with social media and mobiles on top of face to face and traditional telephony.
But this abundance of choice can bring its own perils, because the old adage that ‘its not what you say but how you say it’ holds true but there is now a third dimension…the medium you use to say it.
Choosing to send a Tweet or a text rather than call someone suggests brevity – which some admire, but others will take to mean ‘you couldn’t be bothered’.
Emailing large documents when someone is out of the office might get the information to them but is it in a format whereby they can read it and get to the bits they need. In this case a text message might be better.
And then there is the case of mistaken medium whereby you mean to text someone from your phone but end up Tweeting them instead and what should have been private becomes all too public. In case you are wondering, this wasn’t me, or indeed the classic ‘friend’ but a BBC Radio 5 Live presenter. Thankfully the content of her message to her husband wasn’t anything too embarrassing but I’m sure it amused her 9000+ followers!
Sometimes you need technology to help you, so if you run more than one business, you don’t want to answer your phone with one company name if the caller was expecting to speak to another. Using call whispers is the answer as it announces the source of the call before you speak to the caller, which helps to avoid those embarrassing moments and makes you sound ultra professional.
