Tag Archive: festive period

Christmas is coming. Use 08 numbers so that you don’t leave your customers out in the cold

December 1, 2011 10:56 am | Leave your thoughts

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Businessman walking in snow and talking on the phoneWe’ve finally reached December so we can safely use the C-word again…yes, ‘Christmas’ is nearly here.

Although the festive period is a time for celebration and family gatherings, for small to medium sized businesses Christmas presents lots of tricky challenges. From the office party, which throws up all sorts of alcohol-fuelled disputes, to making sure you have enough staff on duty to serve your customers over the festive period.

Customers expect businesses to have fewer staff working over the holiday period, but will still get frustrated if they call your business and all they hear is a ring tone of a phone that is never answered. Technology can help.

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