Non-geographic numbers help businesses continue service during the strikes
November 30, 2011 1:37 pm | Leave your thoughts
So, we’re halfway through the day which has seen more than one million public sector workers in England go on strike over pension changes.
Whether the strikes are right or wrong is not our place to argue, but the impact on business is undeniable.
With the majority of schools closed due to the teachers’ strike, working parents have faced huge challenges to find childcare in order to be able to go to work. Those who can’t find cover have had to take the day off, leaving some businesses short staffed.
One positive impact of the disruption (for me, anyway!) was that the rush hour traffic was lighter than usual this morning. But anyone using public transport to get to work has faced a whole different set of problems, with the strikes meaning the some services are cancelled altogether. Others are running on limited service.
The strikes highlight the need for disaster planning to ensure continuous service for your customers, even if your staff can’t get into the office to answer the phones.
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