Posts Tagged ‘voice to email’

Wales’ Euro 2012 qualifier – marketing lessons for business

Tuesday, October 11th, 2011

Empty seatsWales take on Bulgaria in their final Euro 2012 qualifier tonight, but it seems that they’ll be playing in front of rows of empty seats.

According to BBC Radio Five Live this morning, a grand total of 11 tickets have been sold for tonight’s match. Yes, 11 tickets… This is astonishingly bad, even for a match where both teams have nothing to play for.

Despite the fact that neither team can qualify for the main tournament, that doesn’t mean the game has no appeal at all and the organisers should still have been able to sell the match to spectators. (more…)

The Office Phone isn’t dead – it is more powerful than ever!

Friday, October 7th, 2011

Business people rely on the phone as these city traders showAs a business owner, I bet you get several calls a week from companies promising to upgrade your office technology with revolutionary new systems that will transform the way you work.

But when you take the plunge and install this technology, you find that these claims were overhyped, or certainly premature, as the technology fails to work as well as you were expecting, or deliver the benefits that justified the investment.

Phone systems are a classic example of this. With the advent of the Internet and mobile communications, many people have forecast the demise of the office phone as it becomes superseded by newer, more advanced technology. (more…)

SME marketing tips – how to find out which activity works for you

Thursday, October 6th, 2011

David CameronIn his Party Conference speech yesterday The Prime Minister said that you can’t get out of debt by spending more money.

Of course, I’m paraphrasing, because a) party conference speeches are long and boring and b) in business, you are already well aware of this and that’s why in times of recession businesses seek to reduce costs wherever possible.

In many cases, the marketing budget is often the first casualty, but this has a negative influence on sales and profitability. So although there is some sense in what David Cameron said, we believe you have to cut the right costs and spend your remaining money in the most effective ways. (more…)

Declining sales for UK businesses? How to beat the doom and gloom forecast

Monday, February 7th, 2011

 Generic sales growth chart

Lloyds TSB’s latest Business in Britain survey has revealed that although the economic recovery picked up pace in the second half of 2010, the start of 2011 doesn’t look quite so rosy with UK companies expecting sales to decline. So it is no surprise that overall business confidence is down.

Just what you need – more doom and gloom! Well, not quite…because with every challenge comes an opportunity.

If you think your sales and orders are going to suffer then you need to pull out all the stops and look for new ways to get your sales lines ringing. So here are five top tips from 08 Direct to increase your sales: (more…)

what 08 Numbers Are Free?

Friday, September 17th, 2010

What 08 numbers are freeWhat 08 Numbers Are Free?

All bronze 08 numbers are free when registered through 08 Direct and come with a free call management package, to help your business improve its telephony infrastructure.

What 08 Numbers Are Free For Customers?

Not all 08 numbers are free to call; the only number ranges that fall into this category are 0800 numbers and 0871 numbers. These are classed as freephone numbers as the cost of the call lies with your business rather than the customer.

08 numbers are free, to encourage customers to call your business instead of your competitors, giving the impression you care about your customers and that your services are good enough they don’t need selling, allowing you to give your customers a freephone number to call on.

What 08 Numbers Are Free?

With 08 Direct 0844 and 0845 number ranges can be registered completely free of charge. They also benefit from being cheap for your customers to call at only 5 pence per minute. This is a fixed rate so customers benefit from the transparency of call cost, leading your company to establish a more professional and respected image.

08 numbers are free when choosing a bronze number from our wide range of packages.

Here are some of the services 08 Direct include with every number registered:

Welcome Message

Great your customers in a professional manner with a designated welcome message.

Voicemail

Never miss a call or potential lead with voicemail.

Auto Attendant

Direct your calls to the correct person or department through interactive keypad selection.

Call Whisper

Distinguish between business calls before connecting the line.

Call Forwarding

Forward calls to mobiles or other designated phones.

Fax to Email

There is no need to buy a fax machine, simply receive them all directly to your email inbox.

Voicemail to Email

Receive your voicemail messages through your chosen email inbox.

Call Statistics

Understand your inbound call peaks and troughs with bespoke call statistics.

Unified Message Service

Thursday, August 12th, 2010

Unified MessagingUnified Message Service

A unified message service enables all inbound communication to be accessed from one designated point, for example via the internet or email service. The single interface can be accessed through different devices allowing several messages to be accessed by different staff members. It means that messages sent to voicemail, fax machine or text message can be directed to and picked up straight from an email inbox or designated internet point.

Benefits of Unified Message Services

Unified Message Service – Reduced Costs

There is no longer a need to buy expensive machinery such as fax machines as all messages can be picked up through one email inbox. It also saves on maintenance costs due to the requirement for fewer servers.

Unified Message Service – Improved Time Management

It is not necessary to take messages from several inboxes or equipment which can be time consuming. A lack of time can lead people to miss important messages or incorrectly relay information.

Unified Message Service – Shared Messages

Staff members can access one inbox simultaneously, meaning work load can be shared and organised more efficiently.

Unified Message Service – Improves Efficiency

Messages can be dealt with and responded to quickly without a back log of different formats.

Unified Message Service – Remote Workers

Messages can be picked up from several devices, meaning that even if you are out of the office you will not miss important information. It is also a way of keeping in touch with your clients 24 hours a day, 7 days a week, improving customer service.

Unified Message Service – Improve Organisation

Messages will be formatted in time and date order allowing a more organised and productive way of working.

 

To improve your business communication needs choose an (08) number from 08 Direct. We have a wide range of numbers available, all non geographic, including freephone numbers, 03 number, 07 number and 08 numbers.

How Businesses Can Go Green

Wednesday, August 11th, 2010

How to go greenHow businesses can go green with 08 Direct – save time, save money and save the environment!!

Small changes can make big differences in terms of saving money and improving your bottom line. Going green and considering the environment not only improves company image but can cut costs.

UK Businesses Dispense with Around 5 Million Tonnes of Paper Every Year.

Landfills in the UK are over-subscribed and prices are rising in a bid to discourage their use. Here’s how businesses can go green with 08 Direct.

Free Fax Number to Email

By using a free fax number to email provided by 08 Direct your business can go green by cutting out the need for expensive equipment and the need for faxes to be printed on paper. Fax messages are sent direct to your designated email inbox, providing security, efficiency and saving your business money.

Non Geographical Number

Non geographical numbers are numbers for life, being portable to any landline or mobile. Businesses can go green by reducing the need for stationery orders, as there will never be a need to order stationery due to changes in contact information.

Office Equipment Accounts for 15% of Energy Use and is on the Increase

How businesses can go green is by looking at current office equipment which is a big culprit in terms of energy use for several reasons. One of the main forms of wasted energy is equipment being left on standby. Ask yourself, who turns your printer off on a night? Is your fax machine left on standby? Are power adaptors left plugged in? By turning equipment off your business can save money and help the environment.

Electrical equipment can also give off a lot of heat, leading office workers to use air conditioning to control the temperature of the working environment. This is a real example of how energy costs can rocket and spiral, one usage influencing another.

How Businesses Can Go Green and Lower Electrical Usage with 08 Direct

Hosted Telephony Solutions

All our services run on a hosted network which means there is no need for expensive telephone equipment or in-house support. Setup and installation are free and can be up and running within 24 hours.  

Road Transport is Responsible for more than 75% of Carbon Monoxide Emissions in the UK.

How Businesses can Go Green and Lower Carbon Monoxide with 08 Direct

Call Forwarding

Businesses can go green by having calls forwarded through 08 Direct, meaning staff members who need to commute to the office could work from home, saving on traffic costs. Calls can be forwarded to landline and mobile numbers.

Conference Calls

Do you need a face to face meeting or can you gain the same results through a conference call. Businesses can go green by negating the need for travel to various sites, saving on carbon emissions.

How Businesses Can Go Green – Some Tips from 08 Direct

Turn off lights when you are not in a room. Investing in motion sensor lights can bring large savings.

Recycle – If you need to print make sure you have a designated paper recycling bin or provided container.

Invest in a scheme which allows your staff members to car share or provide bicycles so if they are able to they can cycle to work.

Don’t leave electrical equipment on standby.

Unplug adaptors and chargers.

Open windows instead of using air conditioning.