Tag Archive: welcome message
October 11, 2011 9:57 am |
Wales take on Bulgaria in their final Euro 2012 qualifier tonight, but it seems that they’ll be playing in front of rows of empty seats.
According to BBC Radio Five Live this morning, a grand total of 11 tickets have been sold for tonight’s match. Yes, 11 tickets… This is astonishingly bad, even for a match where both teams have nothing to play for.
Despite the fact that neither team can qualify for the main tournament, that doesn’t mean the game has no appeal at all and the organisers should still have been able to sell the match to spectators.
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October 7, 2011 9:37 am |
As a business owner, I bet you get several calls a week from companies promising to upgrade your office technology with revolutionary new systems that will transform the way you work.
But when you take the plunge and install this technology, you find that these claims were overhyped, or certainly premature, as the technology fails to work as well as you were expecting, or deliver the benefits that justified the investment.
Phone systems are a classic example of this. With the advent of the Internet and mobile communications, many people have forecast the demise of the office phone as it becomes superseded by newer, more advanced technology.
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October 6, 2011 10:45 am |
In his Party Conference speech yesterday The Prime Minister said that you can’t get out of debt by spending more money.
Of course, I’m paraphrasing, because a) party conference speeches are long and boring and b) in business, you are already well aware of this and that’s why in times of recession businesses seek to reduce costs wherever possible.
In many cases, the marketing budget is often the first casualty, but this has a negative influence on sales and profitability. So although there is some sense in what David Cameron said, we believe you have to cut the right costs and spend your remaining money in the most effective ways.
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April 19, 2011 8:23 am |
The challenge
www.BloomInBusiness.co.uk
Bloom in Business was founded by three Yorkshire Business Women who identified a gap in the market for a fun, creative, relaxed environment where businesses could meet, learn and bloom.
Disillusioned with the typically unproductive, run of the mill business events, their mission is to create a UK-wide series of regional business events that provide businesses with an effective and enjoyable networking and promotional forum. In addition to these events, they also publish Bloom In Business Magazine, a regional publication showcasing local businesses to the local business community.
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February 7, 2011 10:01 am |
Lloyds TSB’s latest Business in Britain survey has revealed that although the economic recovery picked up pace in the second half of 2010, the start of 2011 doesn’t look quite so rosy with UK companies expecting sales to decline. So it is no surprise that overall business confidence is down.
Just what you need – more doom and gloom! Well, not quite…because with every challenge comes an opportunity.
If you think your sales and orders are going to suffer then you need to pull out all the stops and look for new ways to get your sales lines ringing. So here are five top tips from 08 Direct to increase your sales:
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September 17, 2010 4:29 pm |
What 08 Numbers Are Free?
All bronze 08 numbers are free when registered through 08 Direct and come with a free call management package, to help your business improve its telephony infrastructure.
What 08 Numbers Are Free For Customers?
Not all 08 numbers are free to call; the only number range that fall into this category are 0800 numbers. These are classed as freephone numbers as the cost of the call lies with your business rather than the customer.
0800 numbers are free, to encourage customers to call your business instead of your competitors, giving the impression you care about your customers and that your services are good enough they don’t need selling, allowing you to give your customers a freephone number to call on.
What 08 Numbers Are Free?
With 08 Direct 0844 numbers can be registered completely free of charge. They also benefit from being cheap for your customers to call at only 5 pence per minute. This is a fixed rate so customers benefit from the transparency of call cost, leading your company to establish a more professional and respected image. 0844 numbers are free when choosing a bronze number from our wide range of packages.
Here are some of the services 08 Direct include with every number registered:
Welcome Message
Great your customers in a professional manner with a designated welcome message.
Voicemail
Never miss a call or potential lead with voicemail.
Auto Attendant
Direct your calls to the correct person or department through interactive keypad selection.
Call Whisper
Distinguish between business calls before connecting the line.
Call Forwarding
Forward calls to mobiles or other designated phones.
Fax to Email
There is no need to buy a fax machine, simply receive them all directly to your email inbox.
Voicemail to Email
Receive your voicemail messages through your chosen email inbox.
Call Statistics
Understand your inbound call peaks and troughs with bespoke call statistics.
August 27, 2010 12:04 pm |
Call Management Services
FREE call management services with 08 numbers from 08 Direct!!!!!!
Call management services are the simplest most effective way of improving your telephone system.
Improve on customer service and retention with a FREE comprehensive call management service.
With every 0844 number from 08 Direct you receive call management services:
Fax to Email
Receive all your incoming faxes straight to a designated email inbox or several simultaneously.
Voice to Email
One of our most post popular call management services allows you to receive all your voicemails straight to a designated email inbox or several simultaneously, improving communication, customer response and efficiency when dealing with queries.
Welcome Message
Greet your customers in a professional manner with a welcome message from 08 Direct’s call management services.
Voicemail
Allow your customers to reach you 24 hours a day 7 days a week meaning you never miss a potential client lead.
Auto Attendant
Direct calls to the relevant person or department, saving time, money and giving the impression of a large corporation with call management services.
Call Whisper
Multiple businesses? A call whisper can tell you which business line the customer is calling i.e “this is a call for 08 Direct”…
Call Forwarding
Out of the office? Forward calls to your mobile so you never miss a potential lead. Alternatively, forward your calls within the office, targeting the correct people and departments.
Call Statistics
Our unique call statistics provide information regarding inbound calls, their formation, peaks and troughs.
Go to our Number page, pick your number, pick your services and get started!!!!
August 20, 2010 5:16 pm |
Free Voicemail to Email
With every one of 08 Direct’s non geographic numbers you are entitled to a Free Voicemail to Email service.
What is Free Voicemail to Email?
Free Voicemail to Email is a service where by a customer can leave a voicemail message for your company. 08 Direct will then turn this message into a wav file and then send it to a designated email address of your choice.
Free Voicemail to Email messages can be sent to several email inboxes of your choice simultaneously, allowing more than one associate to pick and up and respond to the message.
Free Voicemail to Email can be received on the go through a smartphone, accessible globally so you never have to miss a message again.
Voicemail is key to customer service, allowing you to keep in touch with your customers 24 hours a day, 7 days a week. By incorporating a voicemail into your call management programme along with free services such as Free Fax to Email, Welcome Message and Auto Attendant you can significantly increase sales and response rates by providing a more comprehensive service.
Giving your customers a way to contact you, leave contact details and request feedback allows your company to follow up on any potential lead which may have been missed without a voicemail service.
Free Voicemail to Email develops on this service and allows you to answer potential clients and current customers quickly and efficiently. It reduces the chance of messages being mislaid, misinterpreted or not dealt with as they are stored conveniently as an email message. Being sent to several recipients also allows delegation and organisation of voicemail messages
Benefits of Free Voicemail to Email
Free Voicemail to Email increases sales
Free Voicemail to Email provides efficiently
Free Voicemail to Email provides flexibility
Free Voicemail to Email allows you access messages 24/7
Free Voicemail to Email improves customer service
Free Voicemail to Email is FREE!!!!!!
August 19, 2010 3:01 pm |
Are 0844 Numbers Free?
YES!!! All 08 Direct’s 0844 numbers are completely free!!!!!!!!!!
With no setup fee, no connection charge and no monthly fees when diverting to a landline, choose your free bronze number today…..
Are 0844 Numbers Free to Receive?
Yes!!! 0844 numbers are free to receive…
0844 numbers are always free to receive as the call cost sits with the person making the call.
Calls are charged at a fixed rate of 5 pence per minute, allowing transparency for your customers and earning companies a rebate on registered minutes. Customers therefore benefit from a cheap call cost.
0844 numbers offer a free avenue for marketing your business services and improving your company’s national image and geographical reach.
Are 0844 Numbers Free?
Register a bronze number before the end of August and receive 0844 numbers free, plus a heap of call management services on our bronze call package:
Are 0844 Numbers Free – Free Welcome Message
Give your company a professional image with a designated welcome message.
Are 0844 Numbers Free – Free Call Whisper
Indentify the call destination with a whisper.
Are 0844 Numbers Free – Free Voicemail
Allow your customers to contact you 24/7 with a free voicemail service.
Are 0844 Numbers Free – Free Auto Attendant
Direct your incoming calls to the correct department with auto attendant.
Are 0844 Numbers Free – Free Fax to Email
Receive faxes directly to a designated inbox and receive messages on the go.
Are 0844 Numbers Free – Free Call Forwarding
Out of the office? Forward your calls to a line of your choice.
Are 0844 Numbers Free – Free Call Statistics
Analyse your inbound call stats/traffic with 08 Direct’s unique online call statistics.
August 12, 2010 2:41 pm |
Small Business Start Up Case Study
City slickers Martin and Theresa decided to up tools and start a new life on the East Coast of England. Previously having administration roles they both decided to take the plunge and start up two new businesses, one each.
Martin, who was a landscape gardener by trade, had always dreamed of having his own gardening business. He began by ordering business cards incorporating the home telephone number, advertising his services as gardener and handyman.
Theresa, who had begun trading as a holistic therapist did the same, as well as using the line to receive incoming house calls.
Theresa was intending to work from her office in the house which meant she would be at home to answer any calls that were made during Martin’s working hours. Although Martin’s mobile was an accessible tool, his working hours and demands meant he may miss calls at times.
The businesses gathered momentum at a much quicker pace than either of them expected. Incoming calls to the house phone were indistinguishable, meaning Theresa had to answer the phone with a simple “hello.” As the first point of customer contact the impression is less than professional, causing the company to sound small and underdeveloped. It is then left with the customer to identify themselves instead of the company identifying its services.
There was also the problem that Theresa would have to leave the house to carry out errands, or if she was with a client she would not be able to answer the phone.
Martin and Theresa’s client bases were also very different from those in the city. Being a more rural environment, they did not feel as though a complicated telecommunication package would be the answer.
08 Direct were able to offer them simple solutions without complicated installation and expensive equipment:
Non Geographical Number
By giving them a non geographical number which sits on top of their existing phone line, both businesses were able to benefit from free 08 numbers, increasing company presence and providing a more memorable number for their businesses.
Call Whisper
By applying call whisper to their non geographical number they were able to distinguish between business calls. For example, “This is a call for Martin’s Landscape Gardening, press one to accept.” This allows both businesses to use the same telephone number but be able to answer the call according to the service provided.
Follow Me Routing
08 Direct’s follow me routing service means that the business line will ring three times, if unanswered the call will be diverted to Martin or Theresa’s mobile. If the call still cannot be answered, a voicemail will activate to record a message for further action.
Voicemail
Voicemail after a preset number of rings means that potential clients are always given the ability to leave details and receive call backs.
These services not only benefit the companies as they start out but will continue to support them in their success. Their non geographical number and additional free services can stay with them for life, through expansion, office moves or increases in members of staff. One number will still be able to provide all their communication needs.
