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Tips for business

Telecoms news – Nokia and Microsoft join forces

Nokia and Microsoft’s collaboration is another important development for mobile phones and hihlights the importance of mobiles to our lives. Make sure you never miss miss a call by using an 08 number with call forwarding to your mobile from 08 Direct.

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Bugbears

To Make a Successful Business You Need to Start With Your Customers. Here at 08 Direct We Have Made a Note of Customer Bugbears to Help us Achieve Outstanding Customer Service. We understand that having bad dealings with service providers in the past can cause apprehension in the future. Below is a list of the…

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NT – Number Translation Services

What is Number Translation? What Numbers Fall into the Number Translation Category? Business Benefits of Number Translation. Many telecoms companies now supply number translation services, which is a method of routing telephone calls to another hidden mobile or fixed line number. The service relates to numbers beginning with 07, 08 or 09 and are non…

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Business Acumen/Acumen Business

Business Acumen is the new term flying around the corporate world, but what is Business Acumen? What is Business Acumen? Business acumen or acumen business is a term that originated in corporate training and development. It is the term used to describe a person with shrewd business skills and knowledge who understands their relevant industry…

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Telephone Manners

How to Improve Telephone Manners Speaking on the telephone is not an easy task but in any job it is often a requirement. It is assumed that employees will have developed telephone manners but this is never a pre-requisite and not something widely taught. We have compiled a list of tips to help you tackle…

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What Makes a Good Call Centre UK?

Having a strong product range, snazzy website and telephone infrastructure is a great way to increase response rates…..but what makes the sale and keeps customers coming back…..? What makes a good call centre UK? So, you have developed your business, employed new staff members and have your free non geographical number set up. Customer service…

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Home-Based Office

Do you want to take control of your own work environment? Are you ready to take the plunge and start running your own business? Here’s how 08 Direct can improve your home-based office. It is hard to begin a business especially in competitive markets and with recession resting on the shoulders of many. A lot…

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