Here at buzzvans.com we have been extremely satisfied with the level of service from 08 direct in today's financial climate. Your prices are extremely competitive and we have already referred some of our very loyal customers to 08 Direct who are in the market for the business package I have with yourselves.

Kind Regards
Chris Macrae
Director

Tech Solvers

Being an IT Support & Services company, here at TechSolvers we rely on field communications on a day-to-day basis. We needed a simple and reliable way for customers to contact their engineers at all times. When TechSolvers purchased their 0871 number, 08 Direct provided a quick and professional service to provide our call routing, from the first call that was made to 08 Direct the whole process took only a few hours.

I would highly recommend them to anyone.

Many Thanks
Phil Long

The Optical Express Group was founded in 1991 and has grown to become a European leader of selected healthcare services ranging from optical stores, laser and dental clinics to state-of-the-art medical hospitals and cosmetic treatment centres.

When it came to choosing a telecoms partner, Optical Express choose 08 Direct.

"Brand identity is very important to Optical Express. Therefore we were delighted to secure the highly memorable number '087 20 20 20 20' from 08 Direct to use with our various television and marketing campaigns. In addition to this, we will be implementing Core's services in providing telecommunication solutions to our 200 plus UK branches"

Lindsay White
Marketing & Communications
Optical Express

Premier Express Couriers

Shopacer is the UK's leading supplier of Acer computers. Acer’s long-term mission is to break the barriers between people and technology. A commitment to developing easy-to-use, dependable products that meet our customers’ needs.

"08 Direct have worked proactively with us to increase customer satisfaction. As we are a large mail order company, our business relies on customers being able to contact the correct department quickly whatever the question is. Our account manager at 08 Direct spent time in designing our customer call flow and introduced new IVR technologies that we didn't even know existed!"

Managing Director
www.shopacer.co.uk

GAC Plumbing and Heating mainly serve the Yorkshire area with a quality service and peace of mind. GAC Plumbing & Heating offer a full range of services which primarily includes installing gas appliances (Gas Safe registered), fitting central heating systems, plumbing installation and general repairs to plumbing and heating and bathroom & kitchen installations.

08 Direct worked with us on our new IVR System Options to increase customer service, and because we were new to the IVR Technology, 08 Direct were able to help us through the right way to go about the IVR System. As we are a plumbing & heating company that covers a vast area, our business relies on customers being able to contact the correct department or person quickly what ever the customer requires. At GAC Plumbing & Heating we have a high customer service standard, we were worried that our customers may not be pleased with changes to the telephone system that being the new IVR System, we thought that customers would hang up when hearing the recorded message, well we were wrong our customers love the new IVR System because that way there is no waiting around when the operator/receptionist is busy on another call. GAC Plumbing & Heating are pleased to have 08 Direct as a telecoms partner.

Jonathan Campbell

Administration Manager

GAC Plumbing & Heating

As a consultants working within the Horse Racing Industry we are very reliant on working with companies who can deliver to customer specification. Much of the Industry is reliant on the use of robust, reliable and easy to understand 0871 phone lines. 08 Direct have an excellent customer service track record, their line provision is flexible and amendments can be made to their service provision to meet individual customer requirements. Agreed deadlines are always met usually with time to spare. The icing on the cake being that the customer earns revenue from 08 Directs service provision. Not only will you be receiving a quality service, you will also be paid for the privilege

Mick McGowan AES Consultants

Downs Heart Group

I just wanted to say that your service has been GREAT. Really helpful from very first enquiry right through the process and fast response to any issues (our fault not yours!) We've been really impressed by the answering service and are already finding the virtual switchboard a better way of managing our limited resources by directing calls to the appropriate person automatically. We are sure that as we grow and use the system more, we will find more ways of utilising it to support our charitable objectives.

Thankyou

Penny Green

Director

Down’s Heart Group

We called 08 Direct with the intention of upgrading our telephone system. Communications is very important to us as it is the main point of call, so our clients can place their orders etc.

08 Direct provided a very quick service and were very helpful giving 'jargon free' advice which we required in the setting up of the auto attendant etc.

"08 Direct provided a very quick service…"

Nick Ball
Custom Signs and Designs

Once we had spoken with Natasha from 08 Direct everything happened so fast! within an hour we had been contacted by 08 direct giving us help and advice that we had not expected.

08 Direct prices beat all the other call management companies we have used in the past and although the prices are the best in the market, the service they offer is in a different league to other Call Management Companies. 08 Direct have really helped our Business and we would most certainly recommend them to other businesses.

"08 Directs prices beat all the other call management companies we have used in the past…"

Dom Herbet
Executive Secretary
Surveillance and Counter Measures GB - (SCM-GB)

We have been extremely impressed by the quality of service we have received from 08 Direct. They show a professional, friendly and customer centred attitude. I feel completely confident that when they say they will do something - they do it!

We have also been impressed not only by the quality of 08 Direct work but also by the competitive rates.

I can without hesitation confirm that we have always been impressed by 08 Direct work ethos. They are an example to others of how to attract and perhaps more importantly keep customers in a highly competitive market place.

"08 Direct are important to the efficient and effective running of our business."

Jackie Markey,
Promoprint UK

I would most certainly recommend 08 Direct to any business as they are extremely quick to respond and their work is always of a very high standard.

Communications is a integral part of the day to day running of our business and 08 Direct provided us with a cost effective call management package.

"I would recommend 08 Direct to any business…"

Lord Markey KtGC.OBE,
Peacefulsleep

Tall Trees Training are providers of online web design training, encouraging businesses to take control of their websites with easy, affordable courses.

Services I like - Free numbers! The virtual receptionist, and call whisper!

I was recommended 08direct by a client and I was amazed! I just wish I had found them sooner! Within 24 hours they had set up four 0845 numbers for my two businesses. With the virtual receptionist and call whisper I know whether the call is personal or for business before uttering a word. Absolutely fantastic service and product, you've improved my corporate image greatly and all for free!

Thanks,
Jenny Coppock,
Tall Trees Training

Fusion of London are specialists in the world of prestige car hire, offering clients the opportunity to hire a wide range of luxury supercars. These include : Ferrari, Lamborghini, Aston Martin and Porsche.

I have been so pleased with the work provided by Chris at 08 Direct. The additional services provided with my freephone number have really us manage our enquires more effectively. I will be recommending all my customers to 08 Direct.

Many thanks,
Giuseppe Spadaro
Owner, Fusion of London