What Are Telecoms Surcharges?

What Are Telecoms Surcharges

What Is A Surcharge?

A Surcharge is an additional fee to the costs of a good or service which extends outside of the initially quoted price. As surcharges extend beyond the quoted price, they are classified as hidden fees. The rate is often found in the small print of contracts and outside of the quoted initial price.

Surcharges in Telecoms

Hidden fee extending beyond the initially quoted price are common in the telecoms industry. They are usually an additional fee on freephone numbers, such as the 0800 number range and are used to cover the fees that telecommunications provides have to pay. Surcharges are applied on a per minute basis.

Why Companies Use Surcharges?

Surcharges are used to make additional profits from customers that are locked into contracts. Surcharges are justified as a cost used to cover the cost of business, but as the fee is flexible and isn’t set to an industry standard rate it allows organisations to use the fee to make additional profits.

How Are Surcharges Calculated?

The rate is calculated by the organisation issuing a contract and varies between different industries and providers. The fee can vary between companies and they are loosely regulated by the UK government. Unjustifiably high fees can lead to legal action taking place if a dispute arises.

How To Avoid Surcharges?

Surcharge rates are stated in telecommunications contracts and can only be avoided by negotiating the contract terms, or by finding an alternate provider. Fortunately, we do not currently charge a surcharge fee to any of our customers.

What Is Our Current Surcharge Rate?

To make things simpler and more streamlined for customers we do not charge any additional surcharge rate. We absorb any additional costs incurred, which saves money and prevents bills from being higher than expected.

How To Get A Number Without A Surcharge?

We do not currently charge our customers a surcharge fee, making us one of the few UK telecoms providers that does not. We offer a large range of 08 numbers, on our website Here.

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