08Direct
It’s fair to say that now a days the telephone has become an essential part of modern living. We can’t leave the house without our phone in our pockets. Alot has happened in the 141 years since the telephone was invented – with the most rapid advancements happening over the last 20 years. More than…
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In July 2015 Ofcom introduced a series of changes to the way calls to many 08 numbers were charged. This included clearer call costs to 084 and 087 numbers but by far the biggest change for the inbound telecoms industry was the fact that 0800 numbers became free to call from all phones. Tweet This:…
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Any business can suffer from a disaster, such as a flood or fire or be seriously affected by cyber attack or staff illness. With all this in mind, it’s vital that as a business owner or senior manager you have disaster recovery procedures in place to guarantee business continuity. When deciding if your business needs…
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VoIP or Hosted Telephony isn’t something brand new, I’m sure many business owners will have come across it over the last few years. However, as with all modern technology, it is a service that has massively benefited from continuous development, and should now be seriously considered by all business owners. 1. Loss of business due…
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Virtual UK landline numbers essentially operate the same as any other fixed landline number. They cost the same to call and numbers are available for every area code in the UK. But as they are virtual they provide all the benefits of non-geographic numbers such as 0800 and 0330. We’ve put together the top 5…
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The starting point to launching any successful new-start up is the business plan. Writing it can seem a daunting task but it is a vital component to securing financial support or investment. It’s also crucial to your business succeeding and developing. We’ve put together our top 14 tips to guide you through every step. 1.…
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The costs to call 0845 Numbers from mobiles and landlines From July 1st 2015 the way calls to 0845 numbers are charged were simplified and brought in line with all 084 numbers such as 0844 and 0843. This has made the costs more transparent as varying costs caused much confusion to consumers and businesses alike.…
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To be the best account manager you must be able to balance great customer service with ensuring you meet your business goals. With the help of the 08Direct team we have put together our top 5 traits all account managers should have. 1. Know the company and be a product expert A good account manager…
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With help from our team of engineers we’ve put together four very common mistakes they experience which are so easily avoided. During busy periods our engineers can take a couple of hours to look into reported faults, during which time your business could have lost vital business. Diverted Non-Geo Number To Itself Businesses that use…
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From 1st July 2015 Ofcom are changing the way calls to 08 numbers are charged. This move has been made to clear up public confusion on exactly how much many non-geographic numbers cost to call. All companies who use an 08 number should now have been informed of the changes, and the correct way to…
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